- Automate work order creation, scheduling of technicians and ensure timely fulfillment of installation and service work orders under warranty or AMCs using a cost-effective field service management solution.
- Use predictive maintenance to lower costs and accelerate service by dispatching technicians quickly when required.
- Keep your employees updated with the necessary information in real-time on any device to accomplish the tasks faster.
Empower field service employees with access to the right information at the right time
Customized field service management solution that adapts to your employees needs
- Offer a central source of information about customer preferences, knowledge articles and other useful guides for the technicians.
- Stay on top of things by knowing who’s taking which action in a given time to ensure projects are completed on time as per specifications.
- Generate reports instantly after completing the work orders and share with your customers onsite.
Enable proactive communication between employees and customers
How MS Dynamics 365 Customer Service Insights Benefits Your Business 365
Explore the array of benefits to deliver an amazing customer experience.
Customer Success Story
Smartify 365 helped ShobhaGlobs Engineers Hub Pvt. Ltd., a technology provider in the solar energy sector, improve their customer engagement and operational efficiency.
Learn how Microsoft Dynamics 365 for Field Service helps to provide enhanced customer service through easy scheduling, service, monitoring and resolution of their requests.
Get In Touch
Just fill out the form below and we’ll get in touch with you!